ElectriConnect Network

ElectriConnect Network is ElectriHelp’s verified on-site contractor network. Jobs are coordinated by ElectriHelp after professional virtual diagnosis, then posted for licensed electricians to bid on. Customers choose their contractor. Contractors only pay if selected.

ElectriConnect is not a lead-generation platform.
Every job comes from a paying ElectriHelp customer who has already gone through troubleshooting, diagnosis, or project planning. That means fewer tire-kickers, clearer scope, and better outcomes for everyone involved.

ElectriHelp has no direct relationship with contractors beyond facilitating job opportunities through ElectriConnect. However, contractors working on jobs sourced from ElectriConnect are expected to maintain a high standard of professionalism, reliability, and workmanship. These standards protect customers, uphold ElectriHelp’s reputation, and ensure jobs are handled safely and efficiently.

Contractor Standards (Required)

• Arrive on time and prepared for all scheduled appointments

• No ghosting — contractors must communicate with customers after accepting a job

• No no-shows — failure to show up without making a legitimate effort to reschedule may result in removal from the network

• Prompt communication is required for scheduling, updates, and customer questions

• Treat every customer with respect and maintain a professional attitude at all times

• Despite not being associated with ElectriHelp we ask you represent ElectriHelp and the ElectriConnect Network professionally while on-site and during all interactions

• Follow all local electrical codes and perform work to safe, industry-standard practices

• Work safely at all times, including proper PPE and jobsite safety practices

• Maintain a clean work area and respect the customer’s home or property

• Review the job details before arriving, including the Zoom Call/ElectriFix Quick Diagnosis notes, photos, videos, and material recommendations

• Come prepared with the recommended materials list whenever possible to avoid unnecessary delays

• Be honest and transparent about scope, pricing, and what work is required

• Do not upsell unnecessarily or pressure customers into work they don’t need

• Do not misrepresent licensing, certifications, experience, or pricing under any circumstances

• Provide clear next steps to the customer if additional work, permits, or inspections are required

• Respect customer privacy and information — customer details are strictly for completing the job

• Use professional language in all calls, texts, and jobsite conversations

• Do not cancel last-minute unless absolutely necessary — repeated cancellations may lead to reduced access or removal

• Follow through on commitments — if you accept the job, you are expected to complete it or coordinate reassignment properly

• Report issues immediately if the job cannot be completed as described or safety concerns arise

• Maintain quality workmanship — repeated customer complaints or poor performance may result in suspension or removal

• Any unsafe, abusive, fraudulent, or unprofessional behavior will result in immediate removal from the ElectriConnect Network

Customers pay for ElectriHelp’s virtual services (diagnosis or project planning).
Viewing bids and choosing a contractor through ElectriConnect does not cost anything extra.

Yes. Contractors must maintain appropriate licensing and insurance to remain active on the ElectriConnect Network. But, we will not conduct ourselves as a policing authority - it is your responsibility to uphold contractor requirements. By agreeing to the Terms and Conditions when you proceed with membership you agree to this.

The Success Fee covers ElectriHelp’s diagnostic, planning, and coordination work. Contractors only pay the fee after their bid is chosen by the customer. There are no subscriptions, bidding fees, or revenue percentages.

If a contractor doesn’t win the job, they don’t pay.

No. All bids are blind. Contractors never see competing prices or proposals. Customers see bids side-by-side so they can make an informed decision without pressure.

To reduce confusion and improve decision-making, customers are shown up the top choice, ranked by price, timeline, and contractor reliability. This keeps the process focused and fair while still allowing real competition.

ElectriHelp may include a neutral recommendation based on available data, but the final choice always belongs to the customer. ElectriHelp does not receive a cut of the contractor’s job and remains neutral in the selection process.

Jobs typically include:

• A clear description of the issue or project

• Notes from the virtual diagnosis or planning call

• Photos and videos when available

• Known constraints or ruled-out causes

• Initial material considerations when applicable

This helps contractors quote accurately and arrive prepared.

Virtual diagnosis helps identify the most likely issue or narrow it down significantly, but on-site work can still reveal new information. Contractors apply their professional judgment on site, and customers benefit from starting the conversation informed rather than in the dark.

ElectriHelp’s upfront diagnosis helps customers understand what the issue is most likely to be before a contractor arrives. This makes unnecessary or unrelated work harder to justify and creates a fairer environment for honest professionals.

No. Once a contractor is selected and the Success Fee is paid, the customers detailed address and contact information is released. Then the contractor schedules directly with the customer and handles invoicing and payment independently. Once the job is completed the customer is entitled to a full refund on their Zoom Call charge.

ElectriConnect is available wherever ElectriHelp operates and continues to expand as new areas are supported.

Contractors can apply to join for free. Once verified, they gain access to the ElectriConnect app where they can view jobs, submit bids, and unlock jobs they win.

ElectriConnect is a performance-driven network. Contractors who consistently fail to meet professional standards may be removed to protect customers and maintain network quality.