Clear expectations.

What ElectriHelp provides

ElectriHelp helps organize electrical job requests and connect customers with independent participating electrical contractors. Contractor coverage and availability vary. Submitting a request does not book work or guarantee a quote, a response, a contractor match or a particular result.

ElectriHelp does not set the independent contractor’s price, accept the job on their behalf or collect their payment through these request forms.

For customers

• Provide accurate information and only submit a request you are authorized to make.
• Do not take risks, open electrical equipment or touch wiring to gather information. Upload only material you have permission to share.
• ElectriHelp may share a relevant job summary and approximate location with suitable participating contractors. Your contact details are shared only with contractors you approve.
• You decide whether to contact or hire a contractor. Confirm scope, price, possible assessment fees, scheduling, applicable permits, insurance and warranty terms directly before proceeding.
• Any agreement for on-site work is between you and the contractor. Site conditions may change the scope or estimate.

For contractors

• An application does not automatically activate your company or guarantee referrals. Business details, applicable licensing or credentials and insurance information must be reviewed before activation.
• Keep service areas, qualifications, insurance and availability accurate. Notify ElectriHelp of material changes or if you wish to pause participation.
• Only accept work your business is authorized, equipped and insured to perform. You are responsible for your estimates, workforce, permits, work quality, scheduling, invoices and payments.
• You may accept or decline opportunities. Participation is nonexclusive, and a customer may compare more than one contractor.
• Use customer information only for the approved job request and related service communication. Do not sell it or add customers to unrelated marketing lists without permission.

Contractor services

Agree on any service-call charge, assessment or electrical work directly with your chosen contractor before proceeding.

Safety, verification and concerns

This website is not an emergency dispatch service. For immediate danger, move to safety and contact emergency services. Keep clear of downed power lines and contact the utility.

Information review is not a guarantee of a contractor’s work or continuing eligibility for every job. Customers and contractors should confirm current requirements for the project and location. Report inaccurate listings or concerning conduct to ElectriHelp. We may pause or end participation while reviewing concerns, inaccurate information or misuse.

Earlier purchases

These network terms do not cancel existing purchased services, subscriptions or obligations. Contact ElectriHelp about any earlier purchase.

Contact

customerservice@electrihelp.com
ElectriHelp Inc. — Canada
ElectriHelp USA Inc. — Tennessee, United States

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